Support
Flexible ways to pay the bill
Card, bank transfer or autopay. Pick what finance already uses, and keep every Altaris service on one invoice.
Card
Visa, Mastercard and American Express. Save a card in the portal and receipts land in your inbox the same day.
Bank transfer
ACH and domestic wire using the details printed on every invoice. Quote your account number so the payment matches automatically.
Autopay
Turn on autopay and the invoice is collected on the due date. You still get the bill five days before anything moves.
Invoice and net terms
Growing teams stay on monthly card or ACH. Multi-site and enterprise accounts can request net-30 billing with a purchase order.
Billing
What to expect on the invoice
- Invoices are issued in USD and itemize voice, connectivity, cloud and hardware separately.
- A failed autopay retries twice, then support calls the billing contact before any suspension.
- Hardware can be paid up front or added to the monthly invoice on approved accounts.
- Download statements, tax invoices and payment history from the billing section of the portal.
Switch to Altaris and keep every number you already have.
Free number porting, white-glove onboarding and a 30-day money-back guarantee. Most teams are live the same day.